Total requests
19
raised in August 2026
Open
0
unassigned
In progress
19
0 paused · 0 awaiting approval
Resolved
0
0% of the period
Requests by category
all timeStatus split
three states
19
total
- Open 0 · 0%
- In progress 19 · 100%
- Resolved 0 · 0%
0 + 19 + 0 = 19 tickets
SLA compliance
—
nothing closed against a target yet
First response
0 min
average across responded tickets
Avg resolution
—
nothing resolved yet
CSAT
—
feedback not collected yet
Recent tickets
View all| Ticket | Guest | Category | Priority | Status | Assignee | SLA |
|---|---|---|---|---|---|---|
| INC-000019 | Noor Al Hashimi | Aviation | Medium | Pending Acceptance | James Whitfield | On track |
| INC-000018 | Isabelle Moreau | Transport | Medium | Accepted | Samir Qureshi | On track |
| INC-000017 | Rajesh Iyer | Guides | Medium | Pending Acceptance | Omar Hassan | On track |
| INC-000016 | Sophie Laurent | Lodging | Low | Report Pending | Ayu Prameswari | On track |
| INC-000015 | Chen Wei | Dining | Medium | Accepted | Marco Bellini | On track |
| INC-000014 | Priya Nair | Transport | High | Technician Arrived | Elena Petrova | On track |
Showing 6 of 19 tickets